Retail Sales Account Manager
| Job Type | Full-time / Permanent |
|---|---|
| Location | Head Office |
| Salary | Competitive salary |
Job summary
We're seeking an experienced, strategic Sales Account Manager to lead our retail partnerships and sales, creating and executing sales strategy to drive revenue growth. Reports into the Commercial Director (interim), moving to Sales Director shortly.
About the position
Your responsibilities and the qualities we're looking for.
- Driving sales and profitability targets; identifying, converting, and growing new and existing accounts year-on-year, managing stock and replenishment
- Developing Joint Business Plans (JBPs) with key retail partners, aligning on shared growth targets, promotional calendars, and investment
- Leading range reviews and range analysis for retail partners, and acting as their main point of contact
- Reporting weekly on sales performance and opportunities, leading Monday trade meetings and briefing senior management
- Coordinating critical paths for launches, keeping order forms current, and managing Unleashed and Prospect CRM data
- Building strong relationships with key retail partners through regular virtual and in-store visits
- Managing and coaching the Sales support executive, maintaining warehouse relations, and coordinating category plans cross-functionally
- Supporting ad hoc requests from stakeholders and customers
- Managing new product launch set-up and timelines with retail partners, and collaborating on ideas to maximise opportunities
- Overseeing promotional plans per retail partner and supporting the Bare Feet range's development
Our requirements
You will need to meet these requirements to be eligible for the position.
- 5+ years' proven track record as a retail account manager, ideally in beauty, wellness, luxury, or lifestyle
- Strong knowledge of the UK retail landscape and how major retailers operate (e.g. Boots, Space NK, John Lewis)
- Excellent organisational, presentation, and communication skills, with strong account leadership
- A passionate, agile, ownership-driven approach with a growth mindset
- Strong computer literacy with Proficiency in MS Office/Excel/PowerPoint, with an interest in and openness to adopting AI tools to improve sales account management efficiency and output.
Our offer
This position comes with the following benefits and compensation.
- A senior, high-impact role with CEO-level visibility, in a collaborative team at a brand known for excellence and expertise.
- Competitive salary
- 28 days' holiday (increasing with service)
- Pension
- £500 referral bonus
- Gym membership
- 35% staff discount (plus two 50% discount days/year)
- Birthday day off
- Product launch gifts, and a bi-annual treatment voucher for family and friends
About us
Margaret Dabbs® London is not just a brand, it's a globally recognised symbol of excellence in the beauty industry. It blends advanced medical science and podiatry with beauty, offering a distinctive range of effective, luxurious treatments and products for Feet, Hands, and legs. Founded and guided by Margaret herself, our brand is a leader in prioritising feet and hands in the beauty industry.
Margaret was honoured with an OBE in the 2023 New Year's Honours List for her contributions to Business and Podiatry, her entrepreneurial spirit, and her pioneering a new wellness category in beauty for foot, hand, and leg care.
Margaret Dabbs London is committed to creating a diverse workforce. Candidates from diverse backgrounds are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, marital status, age, or any other characteristic protected by law. status, age, or any other legally protected characteristic.