Margaret Dabbs London is the renowned industry leader for feet, hands and legs treatments and products sold in their luxury clinics, top spas and prestigious retailers. Â We are currently recruiting for a Front of House & Customer Service Advisor to join our dynamic team.
You will be working across our London Clinics and will undertake Front of House duties and assist with the day-to-day running of our clinics. This is an incredible opportunity for an ambitious candidate who is looking to develop their skillset within the setting of an award-winning luxury brand. You will be required to work five days a week, including at least one day on a weekend.
Key Duties
- Warmly greet clients and inform assigned beauty therapist/podiatrist of their arrival
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Booking and upselling appointments, by phone and email
- Adding staff rotas into the booking system
- Update client details on the Margaret Dabbs London booking system including telephone numbers, email addresses and card details
- Stock control/support
- Provide support on end of day procedures
- Support the Clinic Managers with ad hoc tasks
What we can offer you
- Competitive salary based on experience
- 28 days holiday including bank holidays
- Pension scheme
- Opportunities for career progression and transfers across the group
- Discount on products and treatments
- Commission on all retail products sold
- Employee referral scheme
- Increased holiday entitlement with longevity of employment
Skills/Experience required
- Experience in Front of House/reception duties
- Able to work efficiently and be self-motivated
- A quick learner who is willing to advance their skills with a view to career progression within the company
- Computer literacy such as Outlook/Word as well as being experienced in appointment booking systems
- Have a positive ‘can do’ attitude
- Capable of building strong and professional relationships
- Excellent phone manner and have a good command of both written and spoken English
Application form
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